Verzendbeleid

Article 5. Delivery and Execution

We aim to deliver by the agreed time. This is as soon as possible, but no later than 30 days, unless a different term is agreed. If delivery is late and not due to force majeure, and payment was due upon delivery, you may postpone payment until delivery occurs. You may also cancel the agreement if the delay is unreasonable.

Delivery will be made to the address you provided. If delivery is delayed or partially possible, you’ll be notified as soon as possible—within 30 days of the agreement. After this, you may cancel free of charge and receive a refund.

If an ordered product can’t be delivered, we will try to provide a substitute. You will be informed of this clearly. For distance purchases, you may still use your right of withdrawal. Return shipping is on us in such cases.

The risk of damage or loss remains with us until the product is delivered to you or a third party designated by you—unless you chose a non-standard delivery method.